eResponse tm tm
Commenting on a trip well planned, the choice of a hotel or the right timing of a flight builds trust and personalizes your relationship with your travel provider. At the same time it allows for the central registration of things that could have been done better or of the poor response from your airline, hotel or car rental company. eResponse makes it possible for travellers to swiftly share their comments and record them for follow up.
The status of an agreed action can be tracked while reports provide insight into the performance of the suppliers involved in the travel provision.